7motions Refund and Dispute Policy

At 7motions, we are committed to providing our clients with exceptional service and ensuring their satisfaction with our products and services. To maintain transparency and fairness, we have established the following Refund and Dispute Policy:

Refund Policy:

1. Service-Specific Refund Conditions: Refund eligibility varies based on the nature of the service provided. Please refer to the specific terms outlined in the agreement or contract for each service.
2. Requesting a Refund: Clients must submit refund requests in writing, clearly stating the reasons for the request. The request should be sent to refund@7motions.com, accompanied by any relevant supporting documentation.
3. Refund Approval Process: Refund requests will be reviewed promptly. Approval is contingent upon adherence to the terms and conditions outlined in the service agreement. Approved refunds will be processed using the original payment method.
4. Non-Refundable Fees: Certain fees, such as administrative charges or non-recoverable expenses incurred during service delivery, may be non-refundable. These details will be explicitly communicated in the service agreement.

Dispute Resolution:

1. Communication: Clients are encouraged to address concerns or disputes directly with our customer support team ([Customer Support Email]) before pursuing formal dispute resolution. Open communication allows for a faster and more amicable resolution.
2. Formal Dispute Process: In the event that a resolution cannot be reached through direct communication, clients may initiate a formal dispute by submitting a written request to [Dispute Resolution Email]. The request should include a detailed description of the dispute and any supporting documentation.
3. Dispute Resolution Timeline: Our team will promptly acknowledge receipt of the dispute and initiate an investigation. A resolution will be sought within [Specify Number of Days] business days. Clients will be kept informed of the progress throughout the process.
4. Arbitration/Mediation: If a resolution is not achieved through direct communication or the formal dispute process, both parties may agree to engage in arbitration or mediation as an alternative dispute resolution method.

Policy Amendments:

7motions reserves the right to amend this Refund and Dispute Policy at its discretion. Clients will be notified of any changes through our official communication channels.

By engaging with 7motions and availing our services, clients acknowledge and agree to abide by the terms and conditions outlined in this Refund and Dispute Policy.

For inquiries or to submit refund requests, disputes, or related communications, please use the following contact information:

refund@7motions.com

Customer Support Email

support@7motions.com

Dispute Resolution Email

Thank you for choosing 7motions.

Date of Last Update